Shipping policy
e-Regency AI Gadget Shop ships to customers in the United States and
internationally. We partner with vetted suppliers to ensure reliable
fulfillment and quality delivery.
PROCESSING TIME
Orders are typically processed within 1–3 business days after payment
confirmation. You will receive a shipping confirmation email with
tracking information once your order has been dispatched.
DOMESTIC SHIPPING (United States)
Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days
Shipping rates are calculated at checkout based on order weight,
dimensions, and destination.
INTERNATIONAL SHIPPING
We ship to select international destinations. International orders
typically arrive within 10–21 business days depending on the destination
country and customs processing.
International customers are responsible for any applicable customs
duties, import taxes, or fees imposed by their country. These charges
are not included in our product prices or shipping rates.
TRACKING
All orders include tracking. You will receive your tracking number via
email once your order ships. Tracking updates may take 24–48 hours to
appear after the initial scan.
SHIPPING DELAYS
While we strive to meet all estimated delivery windows, delays may
occasionally occur due to carrier capacity, weather, customs, or other
factors outside our control. We appreciate your patience and will
always do our best to keep you informed.
LOST OR DAMAGED SHIPMENTS
If your order arrives damaged or is lost in transit, please contact us
at advisor@e-regency.com within 7 days of the expected delivery date.
We will work with the carrier and supplier to resolve the issue promptly.
CONTACT
For shipping inquiries, email advisor@e-regency.com with your order
number and we will respond within 1–2 business days.